“The Eagle’s View – The View from The Top”

Business today moves fast and eagles have wings for a reason – to fly and observe the view from on high. Corporate leaders need to step away from the daily business to build competitive strategy within their industry and stay relevant to their workforce. There are so many critical business factors competing for attention that… More “The Eagle’s View – The View from The Top”

Working Globally: Strategies for Cross-Cultural Success

Let’s face it – our world is getting more culturally complex as companies interact on a global threshold around the clock.    Incorporating 21st-century global mindset skills can elevate your level of effectiveness and cultural adaptiveness, setting you and your organization up for success in the global marketplace. If you are in the Houston area next… More Working Globally: Strategies for Cross-Cultural Success

It is NOT Chinese New Year!

I just received the following automated email response for an Australian colleague living in the Philippines. “Please  note  that  our  office  will  be  closed on the 31st  January  in celebration  of   Chinese  New  Year.” Many Westerners unintentionally offend all of their non-Chinese Asian colleagues by wishing them a “Happy Chinese New Year”. The lunar New… More It is NOT Chinese New Year!

Japanese Reaction — Stoic?? Media, Develop a Global Mindset

Throughout coverage of the current disaster in Japan, an overwhelming number of Western-based news media have characterized the Japanese reaction as “stoic.” But is stoic a fair and accurate way to characterize the current mood in Japan? Stoic (adj) is defined as unaffected; indifferent; restrained. Does this apply? Unaffected: No Indifferent: No Restrained: Perhaps…but that doesn’t sufficiently convey… More Japanese Reaction — Stoic?? Media, Develop a Global Mindset

High-Context, Low-context and Constructive Criticism across Cultures

True story: We were brought in to run global team building program for an international team that was struggling with a decreasing amount of trust and cooperation. In our initial pre-program research we uncovered several internal struggles that were impacting the group’s effectiveness. One of the greatest sources of tension came from two team leaders: one American gentleman (we’ll call Mark)… More High-Context, Low-context and Constructive Criticism across Cultures

Best Practices in International Assignee Cross Cultural Training

Last week GDI President Neal Goodman was honored with an invitation to speak at the 2011 FIGT (Families in Global Transition) Conference on Best Practices in International Assignee Cross Cultural Training and Expat Support. In this very interactive session, we shared and examined the latest best practices that contribute to a successful cross-cultural/expat training program. … More Best Practices in International Assignee Cross Cultural Training

Why is Cultural Intelligence Critical for an Intercultural Team?

One of the most common challenges intercultural teams face is lack of trust resulting from a misunderstanding, even when all parties had the best of intentions. There are numerous factors that contribute to intercultural miscommunication and the challenges of doing business globally.  One of the most frequent relates to the level of context in which the respective cultures typically… More Why is Cultural Intelligence Critical for an Intercultural Team?